Privacy Policy for SMS Communication

1. Information Collection

We collect your mobile phone number and the content of SMS messages exchanged with our AI assistant. This information is used solely to facilitate and improve our services.

2. Use of Information

• Service Provision: To enable effective communication between you and our AI assistant.

• Service Improvement: To analyze interactions for quality assurance and to enhance our AI’s performance.

3. Data Sharing

We do not share your personal information with third parties, except as necessary to provide our services (e.g., through our service provider, Twilio) or as required by law.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access or disclosure. However, no transmission over the internet or mobile networks can be guaranteed as completely secure.

5. Data Retention

Your information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at support@haiasystems.com.

7. Changes to Privacy Policy

We may update this Privacy Policy periodically. Any changes will be communicated to you and will become effective upon posting.

8. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at support@haiasystems.com.