Terms and Conditions for SMS Communication

1. Introduction

By opting in to our SMS communication service, you agree to receive text messages from HAIA LLC at the phone number you provide. These messages facilitate interactions with our AI assistant and are not used for advertising purposes.

2. Service Description

Our SMS service allows users to communicate directly with our AI assistant for tenant requests, guest assistance, and tasks from facilities management. Messages sent and received may be stored for quality assurance and training purposes.

3. User Responsibilities

• Accurate Information: You agree to provide accurate and current information, including a valid mobile phone number.

• Message Content: You are responsible for the content of messages you send and agree not to transmit any unlawful, harmful, or offensive material.

4. Opt-Out

You may opt out of the SMS service at any time by replying “STOP” to any message received. Upon opting out, you will receive a confirmation message, and no further messages will be sent unless you opt in again.

5. Fees

Standard messaging and data rates may apply based on your mobile carrier’s plan. Please consult your mobile service provider for details.

6. Limitation of Liability

HAIA LLC is not responsible for any delays or failures in the receipt of SMS messages, as delivery is subject to effective transmission from your mobile service provider.

7. Changes to Terms

We reserve the right to modify these terms at any time. Any changes will be communicated to you and will become effective upon posting.

8. Contact Information

For support or inquiries, please contact us at support@haiasystems.com.